Disaster Recovery & Business Continuity Services

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Enterprises are operating in a world that is highly competitive and sensitive to very specific operational advantages. In such a business landscape, Managed Services are a highly effective IT strategy because of cost advantages and optimal utilization of resources within operating margins. STG’s Managed Services provide your organization with the means to delegate routine but essential IT operations, allowing the reconciliation of enhanced efficiencies in costs as well as operations..

STG is one of the leading Managed IT Services providers in GCC with a proven ability to take comprehensive ownership, while delivering highest standards in operational flexibility and business outcomes. Our fully Managed Services ensure that your organization can leverage its core business skillsets and competencies, while letting us attend to your day-to-day IT operations with comprehensive accountability.

STG can deliver services optimized specifically to your business model down to the last detail. Dedicated managed services reduce ongoing Capital Outlay to a personalized subscription model, with zero compromises in Operational Efficiency and Quality of Service. Our managed services practice transforms and delivers predictable IT services to businesses optimally. With our dedicated managed services practice team ensures that your IT resources are monitored and managed 24/7/365. We leverage our 20+ years of industry experience to transform your organization and help you grow.

STG’s unparalleled and best in class Managed Services adhere to the most sought after international standards in service-level agreements and commitment to performance metrics.

  • Move to predictable long-term “as-a-Service” model with performance based SLA
  • NOC operations for proactive monitoring 24/7. Your IT is never off-guard
  • Process consultants for ISO 20000, 27001, and ITIL to improve your process maturity, in-house
  • Proven track record in optimizing IT operational cost by up to 30% while improving customer happiness index by 10 to 50%
  • Integrated infrastructure management services platform to support high degree of automation in delivery
  • Flexible hybrid and shared delivery models
  • Certified technical resources for support on most platforms
  • Proactive monitoring for data centers, networks, applications and end users
  • ITSM, IVR and IT transformation consultants for continuous improvement

Why Partner with STG?

  • Dedicated resources to deliver managed services with 24x7 NOC
  • Proven Hands-On global support for:
  • 5,000+ IT assets and 500+ servers monitored globally
  • 5,000+ incidents and auto alerts handled every month
  • 10,000+ users spread globally

STG’s Dedicated Managed Services include:

Network Services: Provide fully secure, monitored and uninterrupted access to all your data and devices.

  • Router Management
  • Firewall Management
  • Load-Balancer Management
  • Switch & Port Management
  • Service Elements
  • VPN
  • Public IP Address

Server & Application Management: Ensures that your business application needs are fully met while improving performance and reducing maintenance time.

  • Managed Databases
  • System and Application Management
  • Managed Exchange
  • Switch & Port Management
  • Service Elements
  • VPN
  • Public IP Address

Hardware Services

  • Hardware lease of vendor agnostic equipment
  • Support and warranty
  • Implementation and configuration

Storage & Backup Services: Provides fast, flexible and centralized data protection across platforms.

  • Managed Storage
  • Managed Backup & Archiving
  • Remote backup